The CNA, under the supervision of the Nurse, has responsibility for the following: accurately takes vital signs; observes and reports patient response to care; promotes and assures adequate fluid balance; performs specimen collection; provides hygiene and comfort measures; promotes and assures patient activity; promotes and assures adequate nutrition; performs patient care procedures competently; utilizes pertinent equipment and supplies competently; completes all documentation accurately and timely; and promotes and assures patient safety.
Interviews patients, representatives and reviews information from other departments and edits or updates accounts with information if needed. Thorough understanding of statement cycle, collection events, collection letters, mail or any other correspondence such as explanation of benefits, and adjustment batches. Utilizes approved Internet websites to help in collection of balances and keep updated on governmental and other agency rules and regulations. Understands provider based billing and hospital collection policy and guidelines and discusses with patient or representative. Thorough knowledge of SSI electronic claims system, and Meditech BAR, PBR, APR, and PWM modules. Maintains current information of billing procedures, including but not limited to, proper claim forms, appeals, bundled or late charges, local medical review policies, non-covered charges, denied charges, non billable charges, advance beneficiary notices, and overpayments, according to government or other agencies and their regulations. Maintains integrity of accounts according to those rules and regulations.
Cleans and maintains hospital in a sanitary, orderly, and attractive condition, according to established procedures. This includes disposing of trash, medical waste, and soiled linens, as well as dusting high vents, TV’s, cabinets, and other furnishings. It also includes cleaning and polishing mirrors, glass, and stainless steel, as well as mopping floors and stairs and vacuuming. The environmental aide also replaces soiled shower or cubicle curtains, cleans elevators, water fountains and coke machines. They also spot clean walls, doors and windows as needed.