St. Margaret’s Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. St. Margaret’s Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.<\/p>\n
Provides free aids and services to people with disabilities to communicate effectively with us, such as:<\/p>\n
If you need any of the above services, contact the Patient and Family Services Department at(815) 664-1486.<\/p>\n
If you believe St. Margaret’s Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:<\/p>\n
Teresa Pinter
\n600 East First Street
\nSpring Valley, IL 61362
\n(815) 664-1176 | (815) 664-1578 (TTY)<\/p>\n
If you are unable to resolve your complaint in this manner, contact the Illinois Department of Public Health’s 24-hour, toll-free Central Complaint Registry by calling (800) 252-4343 or (800) 547-0466 (TTY).<\/p>\n
Or you may write to the department at the following address:<\/p>\n
Illinois Department of Public Health\/Division of Health Care Facilities and Programs
\n525 West Jefferson Street
\nSpringfield, IL 62761
\n(800) 252-4343 | (800) 547-0466 (TTY)<\/p>\n
You can also file a civil rights complaint with the US Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available here<\/a>, or by mail or phone at:<\/p>\n U.S. Department of Human Services
\n200 Independence Avenue, SW
\nRoom 509F, HHH Building
\nWashington, D.C. 20201
\n(800) 368-1019 | (800) 537-7997 (TDD)<\/p>\n