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Gift Shop

Department: Gift Shop

Purpose: Assist customers

Functions: Administrative Assistance

Facility: St. Margaret's Hospital

Location Details: Gift Shop

Supervised By: Gift Shop Manager

Dates: Once per week

Hours: Variable

Restrictions:

Additional Info: Receive payments; operate cash register; stock shelves; wrap items; maintain professional and caring demeanor; responsible business dealings; lock up after counting money

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Auxiliary Member

Department: Auxiliary

Purpose: Fund Raising, Community Support, Health Education

Functions: Administrative Assistance

Facility: St. Margaret's Hospital

Location Details: Variable, usually within the hospital

Supervised By: Self-governed

Dates: Variable

Hours: Variable

Restrictions: Confidential information and privacy issues

Additional Info: Help others, raise funds, promote community service, promote health education, support health care legislation, provide scholarship opportunities, clerk in gift shop, holiday bazaar, one day sales

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Business Office

Department: Clerical

Purpose: Clerical functions

Functions: Clerical

Facility: St. Margaret's Hospital

Location Details: Business area

Supervised By: Business Office Supervisor

Dates: Once per week (3 hours)

Hours: Variable

Restrictions: Confidential information and privacy issues

Additional Info: Run errands, file records, enter computer data, type, copy, colate, stuff envelopes

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Community Health Clinics

Department: Community Health

Purpose: Clerical functions related to physician office.

Functions: Clerical

Facility: On site and off-site areas available

Location Details: Various Community Clinics

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Emergency Department

Department: Critical Care

Purpose: Provide extra services to patients for comfort, care, and well-being of patients and families.

Functions: Patient Care

Facility: St. Margaret's Hospital

Location Details: Emergency

Supervised By: Professional staff

Dates: Once per week

Hours: Variable

Restrictions: Confidential information and privacy issues

Additional Info: Amswer phone; take messages; act as hostess for the area; assist with transfers of patients; run errands; deliver specimens; wash instruments; keep area clean; stock linens; change linens as needed; assist with clerical duties as directed

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Eucharistric Ministry

Department: Hospice

Purpose: Provide patient care and support services according to experience and training

Functions: Patient Care

Facility: St. Margaret's Hospital

Location Details: Various patient homes

Supervised By: Hospice Coordinator

Dates: Variable

Hours: As needed

Restrictions: Confidential information and privacy issues

Additional Info: Attend orientation for hospice; serve as substitute family/caregiver in the home; may do homemaker chores, run errands, and provide respite care as well; provide input to plan of care; attends meetings as needed; Document care; maintain communication with volunteer coordinator

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Hospice Volunteer

Department: Hospice

Purpose: Provide patient care and support services according to experience and training

Functions: Patient Care

Facility: St. Margaret's Hospital

Location Details: Various patient homes

Supervised By: Hospice Coordinator

Dates: Variable

Hours: As needed

Restrictions: Confidential information and privacy issues

Additional Info: Attend orientation for hospice; serve as substitute family/caregiver in the home; may do homemaker chores, run errands, and provide respite care as well; provide input to plan of care; attends meetings as needed; Document care; maintain communication with volunteer coordinator

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Medical Records

Department: Medical Records

Purpose: Nontechnical, clerical duties

Functions: Clerical

Facility: St. Margaret's Hospital

Location Details: Medical Records offices

Supervised By: Medical Records Personnel

Dates: Once per week (3 hours)

Hours: Variable (7-4:30 Mon-Fri)

Restrictions: Confidential information and privacy issues

Additional Info: Pick up discharge charts; sort and staple reports; pull medical records; copy documents; file reports; computer data entry; run errands; prepare new folders; organize and file records; other clerical functions as directed

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Nursing Unit Assistant

Department: Varies

Purpose: Provide extra services to patients for comfort, care, and well-being of patients and families.

Functions: Patient Care

Facility: St. Margaret's Hospital

Location Details: Nursing care areas

Supervised By: Professional staff

Dates: Once a week

Hours: Variable

Restrictions: Confidential information and privacy issues

Additional Info: Pass out mail, snacks, water, meal trays; read to patients; transport patients; act as host/hostess; run errands; clerical work as needed; answer call lights; put away supplies; deliver specimens; replenish supplies

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Occupational Health Office

Department: Community Health

Purpose: Assist staff with non-technical, clerical duties

Functions: Clerical

Facility: St. Margaret's Hospital

Location Details: Occupational Health Office

Supervised By: Occupational Health staff

Dates: Once per week, up to 5 times per week

Hours: Variable

Restrictions: Confidential information and privacy issues

Additional Info: Computer data entry; copy documents; sort, staple, mail, assemble materials; answer phone and take messages; other clerical duties

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Occupational Therapy

Department: Rehabilitative

Purpose: Nontechnical, clerical duties

Functions: Clerical, Patient Care

Facility: St. Margaret's Hospital

Location Details: Physical Therapy (Rehab) Department

Supervised By: Occupational Therapy staff

Dates: Once per week (3 hours)

Hours: Variable (8:30 am to 4:00 pm)

Restrictions: Confidential information and privacy issues

Additional Info: Change linens between patients; restock supplies; fill and empty whirlpools; transport patients; run errands; maintain equipment; file patient records; answer phone and record messages; observe therapy treatments

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Outpatient Office- Physical Rehab

Department: Rehabilitative

Purpose: Clerical duties

Functions: Clerical

Facility: St. Margaret's Hospital Center for Physical Rehab, Peru

Location Details: Rehab Office, Peru

Supervised By: Department Manager

Dates: Variable, Perferable 1-2 times per week

Hours: Flexible

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Pastoral Care

Department: Ministry

Purpose: Visit patients and families to provide comfort and a sense of well-being.

Functions: Clerical, Patient Care

Facility: St. Margaret's Hospital

Location Details: Hospital and Community

Supervised By: Pastoral Care staff

Dates: Once a week

Hours: Variable

Restrictions: Confidential information and privacy issues

Additional Info: Visit and converse with patients and families; read, write letters, interact with patients; provide emotional and religious support as needed; assist with non-technical activities; attend to families during emergency situations and at time of death and bereavement

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Patient & Family Services

Department: Community Health

Purpose: Perform non-technical, clerical duties

Functions: Clerical

Facility: St. Margaret's Hospital

Location Details: Social Service Office

Supervised By: Patient & Family Services personnel

Dates: Once a week

Hours: Variable

Restrictions: Confidential information and privacy issues

Additional Info: Answer phone and take messages, run errands, file reports, general typing, copy documents

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Physical Therapy

Department: Rehabilitative

Purpose: Nontechnical, clerical duties

Functions: Clerical, Patient Care

Facility: St. Margaret's Center for Physical Rehab

Location Details: Rehab Department

Supervised By: Licensed Physical Therapists

Dates: Once per week

Hours: Variable (8:00 to 5:00)

Restrictions: Confidential information and privacy issues

Additional Info: Change linens between patients; restock supplies; fill and empty whirlpools; assist in transport of patients; fill hot pack machines; file patients' records; answer phone and record messages; run errands; observe therapy treatments; other duties as directed.

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Radiology

Department: Diagnostic

Purpose: Nontechnical, clerical duties

Functions: Clerical

Facility: St. Margaret's Hospital

Location Details: Radiology Department

Supervised By: Radiology personnel

Dates: Variable

Hours: Once a week (3 hours)

Restrictions: Confidential information and privacy issues

Additional Info: File films and reports; transport patients; assist with darkroom functions; sit with disoriented patients; mix barium; deliver reports; run errands; stock linens; answer phone and take messages

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Reception Desk

Department: Patient Assistance

Purpose: Act as greeter, information giver, ambassador for the hospital.

Functions: Administrative Assistance

Facility: St. Margaret's Hospital

Location Details: Information Desk area

Supervised By: Volunteer Coordinator

Dates: Once per week

Hours: Variable

Restrictions: Confidential information and privacy issues

Additional Info: Greet anyone who comes through the doors; answer phone, take and deliver messages; give out room numbers only if person asking is able to say the patient's name and the name is listed on the patient roster; give directions to areas of the hospital or have a Red Coat take the person to the proper area; do not give out any extra information

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Red Coat Service

Department: Patient Assistance

Purpose: To provide information, and escort services within the hospital and also act as tour guides, messengers, and goodwill ambassadors.

Functions: Administrative Assistance

Facility: St. Margaret's Hospital

Location Details: Main Entrance

Supervised By: Volunteer Coordinator

Dates: Once a week

Hours: Morning: 8-12, Afternoon: 12-2:30

Restrictions: Confidential information and privacy issues

Additional Info: Greet visitors; provide directions or escort to various areas within the hospital; act as tour guides/ushers; deliver specimens; transport patients within the hospital; assist in discharge of patients; answer phone and take messages; deliver paper work and reports throughout the hospital; sort and deliver patient mail; record activities.

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Registration

Department: Clerical

Purpose: Nontechnical, clerical duties

Functions: Clerical

Facility: St. Margaret's Hospital

Location Details: Registration Office

Supervised By: Registration Personnel

Dates: Once per week

Hours: Variable

Restrictions: Confidential information and privacy issues

Additional Info: Greet patients; act as host/hostess; answer phone; take messages; transport patients; deliver papers, requisitions, etc. to departments; copy forms/shred materials

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Resource Room

Department: Support Services

Purpose: Assist hospital departments with copying, collating, etc. of various materials.

Functions: Administrative Assistance

Facility: St. Margaret's Hospital

Location Details: Volunteer Services Office

Supervised By: Volunteer Coordinator

Dates: Once per week

Hours: Variable

Restrictions: Confidential information and privacy issues

Additional Info: Copy documents; collate materials; prepare correspondence for mailing; shred papers; type labels; sort recycled magazines and distribute; apply stickers to documents; assemble charts or promotional items

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Screening Clinics, School Physicals, Flu Shots

Department: Community Health

Purpose: Provide assistance to staff in the effective functioning of the screening clinic.

Functions: Administrative Assistance

Facility: St. Margaret's Hospital

Location Details: Outpatient Clinic Area/ Some off-site areas

Supervised By: Occupational Health staff

Dates: Variable

Hours: Variable

Restrictions: Confidential information and privacy issues

Additional Info: Greet arrivals; assist with registration and consent forms; copy documents; collect fees and issue receipts; escort clients from waiting area to clinic room; provide assistance to staff in non-technical areas; distribute appropriate information as necessary

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Support Group Facilitator

Department: Patient Assistance

Purpose: To facilitate the meeting of various groups in need of support from other participants with like needs.

Functions: Administrative Assistance, Patient Care

Facility: St. Margaret's Hospital

Location Details: Various Meeting areas

Supervised By: Volunteer Coordinator and Occupational Health Director

Dates: Variable

Hours: Variable

Restrictions: Confidential information and privacy issues

Additional Info: Schedule and arrange programs and speakers for various activities and meetings; advertise meeting dates and times through hospital and in newspaper; notify attendees; keep record of programs and number of attendees; provide written and other resource materials pertaining to subject at hand; keep all information shared in group confidential; act as moderator for discussions within groups

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Surgical Waiting Room

Department: Surgical

Purpose: Act as hostess and keep family members informed of patient's surgical progress.

Functions: Administrative Assistance

Facility: St. Margaret's Hospital

Location Details: Surgical area

Supervised By: Same Day Surgery staff

Dates: Once a week (4 hours)

Hours: 8:00 am to 12 noon

Restrictions: Confidential information and privacy issues

Additional Info: Greet visitors and keep records of name, who they are waiting for, etc.; record information in daily log; answer phone and deliver messages; act as hostess--serve coffee, make fresh coffee as necessary, keep supplies stocked; keep magazines and newspapers current; keep area neat and clean; engage visitors in conversation as indicated; control the TV; notify nursing unit when patient will be returning to room; identify families for doctors; provide privacy for emotional issues; keep conversations quiet.

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