Already Enrolled in the MyCare Patient Portal?
Patients who have already enrolled in the updated portal, or St. Margaret’s Health – Spring Valley patients who already had MyCare Patient Portal credentials can login using one of the buttons below. The button on the right is best suited for users with visual impairment. New St. Margaret’s patients, or patients of St. Margaret’s Health – Peru who have not yet been enrolled to use the updated portal should follow the enrollment instructions below by scrolling down on this page past the portal login buttons.
Learn more about the MyCare Patient Portal by Meditech EXPANSE and how to enroll below.
View Your Healthcare Information Online - Anywhere, Anytime.
Take Control of Your Healthcare
The patient portal allows patients and other authorized users to access and manage valuable healthcare information online:
- Request and View Upcoming Appointments
- Check in Prior to Visits
- Access & Update Personal and Health Information
- Securely Message Your Medical Provider & Their Staff
- Review Lab Results
- View Other Reports
- Request Prescription Renewals
- View History & Discharge Information
Access the MyCare Patient Portal Anywhere, from Any Device.
The portal is available to patients from virtually anywhere, at any time—making it convenient for you to monitor your health and manage your care. Furthermore, the portal is available in both English and Spanish, and is accessible via browser, as well as through the MHealth app.
Patient Portal Smartphone App
The MHealth app is available on mobile devices, such as smartphones and tablets through both the Apple App Store and Google Play Store.
If you already have a Patient Portal account through St. Margaret’s, then you are ready to begin.
To download the app:
Patient Portal Enrollment
If you are already enrolled in the current MyCare Patient Portal from St. Margaret’s Health – Spring Valley, your existing credentials should grant you access to the updated portal. However, your credentials to the former Illinois Valley Community Hospital (IVCH) portals (or St. Margaret’s Health – Peru), will NOT grant you access, and you will need to enroll using one of the methods below.
Existing and new patients alike can easily enroll in the portal. Here are the ways in which a patient can become enrolled in the MyCare Patient Portal:
- Any St. Margaret’s Health staff member with Meditech access at Registration or when checking in for an appointment can send a link via email with an invite to the portal.
- Existing patients who have already had a visit with St. Margaret’s Health – Spring Valley, and therefore an assigned Medical Record Number (sometimes referred to as an “M number”), as well as a valid email address associated with the patient account, may self-enroll online HERE.
Creating a Gmail Account:
- Go to the Google Account creation page.
- Follow the steps on the screen to set up your account.
- Use the account you created to sign in to Gmail.
Using the MyCare Patient Portal
The Appointments area of the portal allows patients and any authorized users to view existing appointments, as well as request new ones. Once an appointment is requested, a St. Margaret’s Health employee will reach out to schedule the appointment.
The MyCare Patient Portal offers patients the convenience of checking in for appointments before the visit, as well as the ability to fill out forms and paperwork the provider is requiring ahead of time, such as medical history, depression screenings and the like. By filling out these forms ahead of time, you’ll save time and improve accuracy. Furthermore, it allows you to fill out information in the comfort of your home, where you might have the required information more readily available than you otherwise would in a waiting area.
The portal simplifies access to timely health information by making it available to patients from one central location. The portal allows users to:
- Request prescription renewals
- Review conditions & immunizations
- View hospital visit notes, lab results & radiology exams
- Review discharge instructions from previous visits
- Access electronic notes from your provider
- View, download or transmit a Health Summary
The portal protects access to this sensitive information through several security measures, including URL rewriting, encryption and consumer-defined timeouts.
Patients and their providers (and their staff) can easily and confidentially exchange messages using the MyCare Patient Portal’s messaging feature. As the patient or authorized proxy user, you will receive an email message notifying you that new information is available on the portal when you receive a message from your provider.
Common Questions About Signing Up/Accessing the Portal
If you were previously already using the MyCare Patient Portal offered by St. Margaret’s Health – Spring Valley (formerly St. Margaret’s Hospital), you will be automatically re-enrolled in the newly-improved MyCare Patient Portal. Therefore, your current credentials should grant you access to the updated portal. However, if you were previously enrolled in any of the three St. Margaret’s Health – Peru (formerly Illinois Valley Community Hospital or IVCH) patient portals (including the hospital, Hygienic Institute & medical offices portals), you will need to enroll in our newly-improved MyCare Patient Portal. Please note: Whether you are self-enrolling or enrolling with assistance from a St. Margaret’s staff member, you will need to have had a patient visit with St. Margaret’s Health – Spring Valley (and therefore already have an “assigned Medical Record Number” – sometimes referred to as an “M number”). You will also need a valid email address already in our system and associated with your account.
Your existing health information in the three St. Margaret’s Health – Peru (formerly IVCH) portals (including the hospital, Hygienic Institute & medical offices portals) will be available to view for some time into the future; however, no new health information will appear in these portals. Additionally, these existing portals will become inaccessible at some point in the future (likely sometime in 2023).
No. Any registration area or staff member with Meditech access can send a link with an invite to the portal. Additionally, patients can also self-enroll by visiting our patient portal page. Please note: Whether you are self-enrolling or enrolling with assistance from a St. Margaret’s staff member, you will need to have had a patient visit with St. Margaret’s Health – Spring Valley (and therefore already have an “assigned Medical Record Number” – sometimes referred to
as an “M number”). You will also need a valid e-mail address already in our system and associated with your account.
Yes, a valid e-mail address is a required field to sign up and use the MyCare Patient Portal. If you do not currently have a valid e-mail address but would like to sign up for the portal, then you’ll need to sign up for e-mail using a service of your choice. You can use a free e-mail service, such as Gmail, Yahoo Mail or Outlook.
Common Questions About Health Care Proxy
Navigate to the patient’s profile page and select “Shared Access,” where users with proxy access
will be listed.
No, one proxy authorization consent form will still be required per individual patient. Please note, those under the age of 12 won’t require a signature. However, those between the ages of 12-17 do require a signature.
Yes, but proper proxy forms and legal documents need to be obtained prior to granting access.
A St. Margaret’s employee must witness the patient sign the proxy form, or the form should already contain a legal notary stamp.
The Healthcare Power of Attorney would need to sign the “Proxy” line on the “Proxy Portal Form” and indicate a relationship “Healthcare Power of Attorney” as the “relationship to patient.” A current, valid Healthcare Power of Attorney document must also be supplied or already be on file for this proxy document to be valid.
Teen full proxy access is not granted and parent is not granted access to state specific information covered by Illinois law.
Common Questions About Signing Up/Accessing the Portal
No. The system will not allow an activation code to be generated on any patient under the age of 18.
It is up to the clinical staff to educate patients if they meet one of the qualifying conditions outlined in the state law before reaching age 18. Patients ages 12-17 have the right to revoke full minor proxy access at any time. Furthermore, it is important to note that on the patient’s 18th birthday, the system will automatically remove them from their Proxy’s account and permission will need to be granted.
By navigating to the patient’s profile page and selecting “Shared Access,” the patient can select “Remove” next to a trash can icon to remove an authorized user.
Please contact the St. Margaret’s Privacy Officer at (815) 780-3471, who will:
1. Send you the Request for Addendum or Correction form to fill out and return
2. Act as liaison with your provider regarding this request
3. Attempt to resolve the discrepancy
4. and, notify you of the provider’s decision
Any forms (except for the Proxy 12-17 consent which requires a signature witness) can be mailed to:
St. Margaret’s Health – Peru
Attn: St. Margaret’s Privacy Officer
925 West Street
Peru, IL 61354
Contact the Portal Help Desk at email@example.com with any questions
regarding consents or how to access the portal.
Common Questions About the MyCare Patient Portal Features/Functionality
No. However, the portal will contain a link to the appropriate St. Margaret’s Health website page where you may conveniently and securely pay your bills online.
While St. Margaret’s does offer virtual visits with your healthcare provider, this is not done through the portal. Instead, virtual visits are performed through a service called Doximity.
Using the portal, you can request an appointment with a provider; however, a St. Margaret’s Health employee will need to reach out to schedule the requested appointment. Please note, the patient needs to have already seen a provider at one of the St. Margaret’s locations after the launch of the patient portal to be able to request a new appointment.
Most results are available immediately. However, there are some exceptions.